Prohibited Products & Services

This policy is a part of our Terms and Conditions. By opening an Shop Main Street Online shop, you’re agreeing to this policy and our Terms and Conditions.

The following types of items are prohibited or restricted on ShopMainStreetOnline.com, which we collectively refer to in this policy as “Shop Main Street Online”:

1. Alcohol, Tobacco, Drugs, Drug Paraphernalia, and Medical Drugs
2. Animal Products and Human Remains
3. Dangerous Items: Hazardous Materials, Recalled Items, and Weapons
4. Hate Items: Items that Promote, Support, or Glorify Hatred
5. Illegal Items, Items Promoting Illegal Activity, and Highly Regulated Items
6. Internationally Regulated Items
7. Pornography and Mature Content
8. Violent Items: Items that Promote, Support, or Glorify Violence

Policy decisions are complex. We consider many different and often divergent factors before coming to a decision about what is best for our community. Because we are a creative community, we err on the side of freedom of expression. We also tend to allow items that have educational, historical, or artistic value, but we know that even those items are subject to a variety of valid and sometimes conflicting interpretations and emotional responses.

Art and history can be provocative, emotional, and divisive. There are some topics on which we may never reach a consensus as a community, and that is okay. In the words of Joyce Carol Oates, “art should not be comforting; for comfort, we have mass entertainment and one another. Art should provoke, disturb, arouse our emotions, expand our sympathies in directions we may not anticipate and may not even wish.”

In order to help provide clarity and insight into our policy making process, we have included the rationale behind our decisions and details about how they will be enforced, including some representative examples below of what is allowed on Shop Main Street Online.

1. Alcohol, Tobacco, Drugs, Drug Paraphernalia, and Medical Drugs

Alcohol and drugs are prohibited on Shop Main Street Online. These substances face serious legal restrictions and in many cases are considered controlled substances under applicable law. Our policy also applies to other substances that have or are claimed to have an intoxicating or healing effect. Possible legal restrictions aside, these substances simply are not in the spirit of Shop Main Street Online and we therefore do not allow them.

More Details:

The following are examples of items that may not be sold on Shop Main Street Online:

  1. Alcohol.
  2. Tobacco products, smokeable products, e-cigarettes, and e-liquid.
  3. Drugs and certain herbal substances, including substances used for recreational and medicinal purposes, regardless of their legality.
  4. Drug paraphernalia, including, for example: items with a carburetor; slides and/or items with a slide; bongs and bubblers; vaporizers and their components.
  5. Medical drugs and pharmaceuticals.

Restrictions on descriptions of purported health benefits:

A Health Benefits Claim is any element of a listing or shop that suggests an item prevents, heals, or treats a medical condition or disease. Health Benefits Claims are subject to varying degrees of regulation. If you make claims about the purported health benefits of an item for sale on Shop Main Street Online, we urge you to speak with a qualified expert about which regulations apply to you. It is your responsibility to know and comply with all laws and regulations that apply to the items you sell.

Shop Main Street Online prohibits certain Health Benefits Claims based on our values, such as claims likely to deceive or pose an unreasonable risk to our community. Shop Main Street Online may remove claims that we deem to be inappropriate, excessive, or otherwise unsuitable for our marketplace. If Shop Main Street Online receives proper notice from a legal authority, we may remove an item. You can find more information on prohibited Health Benefits Claims here.

Examples of What is Allowed:

Beer brewing kits

Baked goods containing alcohol

Example: Mini Baba au Rum Cake

Tobacco pipes

Empty alcohol bottles and items made from them

Example: Wine Bottle Serving Tray

ResourcesSmall Business Assistance from the Food & Drug Administration; U.S. FDA and FTC for information about Health Benefits Claims; US Bureau of Alcohol, Tobacco, Firearms and Explosives

2. Animal Products and Human Remains

Certain animal products are highly regulated and not in the spirit of Shop Main Street Online due to the risk of harm to live, companion, or endangered animals.

More Details:

The following are examples of animal products that may not be sold on Shop Main Street Online:

  1. Live animals.
  2. Items created using any animal species designated as threatened or endangered by the US Endangered Species Act or listed in Appendix I of the Convention on International Trade in Endangered Species (CITES).
  3. Items made from cat and dog parts or pelts as defined by US Federal Law.
  4. Ivory or bones from ivory-producing animals, including tusks, elk ivory, fossilized ivory, and wooly mammoth ivory.
  5. Items made from human remains, except for teeth and hair.

Examples of What is Allowed:

Non-Ivory Animal Bones and Antlers

Example: Snake Bone Necklace

Leather Goods

Example: Leather Bag

Textiles Made from Animal Hair

Example: Authentic Mohair Scarf

ResourcesEndangered Species ActProhibition on Importation of Dog and Cat Fur Products

We expect all of our members to follow their local laws. If you are shipping items across international borders you should also consult CITES (the Convention on International Trade in Endangered Species of Wild Fauna and Flora) for specific information about importing and exporting items that may be threatened due to the nature of this trade. If you sell products containing feathers, you should also consult the Migratory Bird Treaty Act.

3. Dangerous Items: Hazardous Materials, Recalled Items, and Weapons

For safety reasons and due to complex legal regulations surrounding certain items, we ask that our members not sell items that could be considered dangerous.

More details:

Hazardous Materials

Due to the potential harm caused by hazardous materials, as well as complex legal regulations surrounding such materials, including shipping restrictions, hazardous materials are prohibited on Shop Main Street Online.

While not exhaustive, the following materials are examples of prohibited hazardous materials:

  1. Explosives (fireworks or sparklers)
  2. Flammable items
  3. Gases
  4. Radioactive material
  5. Toxic substances (such as poisons)

Recalled Items or Items that Present Unreasonable Risk of Harm

Items that have been recalled by governments or manufacturers are prohibited from being sold on Shop Main Street Online. A few examples of items that have been recalled are certain vintage Corning Ware percolators, lawn darts, and drop side cribs.

Items that present an unreasonable risk of harm are prohibited, even if they have not been the subject of a recall. This would include, for example, items that present a choking hazard. We generally rely on information from various government agencies to identify these items.

Weapons

Context matters when it comes to defining what is or is not a weapon. When in doubt, it’s safe to assume that we won’t allow any tool or instrument that is intended to be used as a weapon to inflict harm on a person. The following items are generally not allowed on Shop Main Street Online:

  1. Guns, knives, or other blatant weapons, even if they are vintage
  2. Imitation weapons that look real or are prohibited by US law

Examples of What is Allowed:

Culinary knives or other knives used as tools

Example: Vintage Kitchen Knives – Collectibles

Letter openers

Toy slingshots

Airsoft guns and other non-harmful toy guns

Example: Vintage Ray Gun – Toy

Resources: Bureau of Alcohol, Tobacco, Firearms and ExplosivesFMCSA’s Guide to Complying with Federal Hazardous Materials RegulationsUS Federal Government’s Guide to Recalled ItemsUS Code of Federal Regulations on Imitation FirearmsUS Consumer Product Safety Improvement Act (CPSIA)Shop Main Street Online CPSIA TeamAustralian Competition & Consumer Commission’s (ACCC) Product SafetyEuropean Commission’s Consumer SafetyUS Consumer Product Safety Commission’s Resellers Guide to Selling Safer Products

4. Hate Items: Items that Promote, Support, or Glorify Hatred

We want Shop Main Street Online to be a community where people of all backgrounds, nationalities, religions, political affiliations, and even different types of artistic taste and humor feel welcome. Art is incredibly subjective, and what is offensive to one is not necessarily offensive to others.

More Details:

Shop Main Street Online does not allow items or listings that promote, support or glorify hatred toward people or otherwise demean people based upon: race, ethnicity, national origin, religion, gender, gender identity, disability, or sexual orientation (collectively, “protected groups”) or items or content that promote organizations or people with such views.

The following items are not allowed on Shop Main Street Online:

  1. Items that support or commemorate current or historical hate groups, including propaganda or collectibles. Examples of hate groups include Nazi or Neo-Nazi groups, Ku Klux Klan (KKK) groups, white supremacist groups, misogynist groups, or groups that advocate an anti-gay, anti-immigrant, or Holocaust denial agenda.
  2. Items that contain racial slurs or derogatory terms in reference to protected groups.

Examples of What is Allowed:

We tend to allow items that have educational, historical, or artistic value, but we know that even those items are subject to a variety of valid and sometimes conflicting interpretations. Recognizing that there may be no consensus on their educational, historical, or artistic value, the following items are generally allowed on Shop Main Street Online:

Religious symbols, including swastikas when used in peaceful or religious context (often in Hinduism, Buddhism, and Jainism)

Example: Vintage Buddhist Swastika Pendant

Items that use idiomatic expressions that include the word “nazi,” such as “grammar nazi” or “soup nazi”

Example: Grammar “Nazi” Print

Items denouncing or mocking groups or historical figures that have a history of organized, targeted violence against protected groups

Example: Photograph of Anti Nazi Graffiti

ResourcesFederal Bureau of Investigation’s webpage on Hate Crimes

5. Illegal Items, Items Promoting Illegal Activity, and Highly Regulated Items

We respect the law and expect Shop Main Street Online sellers to respect the law as well.

More Details:

Illegal items and items that promote illegal activity, including counterfeit or stolen items, are generally not allowed on Shop Main Street Online. Neither are certain items that are subject to complex legal regulations or registration systems. Because Shop Main Street Online is a global company, it’s important to abide by the laws of the markets in which you are selling. What is legal in one country may be illegal in another. All forms of illegal activity are strictly prohibited. In addition, listings may not facilitate or promote illegal acts through images or descriptions.

Additionally, due to complex legal restrictions that vary by location, Shop Main Street Online does not permit the sale of real estate or motor vehicles (for example: automobiles, motorcycles, boats, travel trailers, etc.).

We require sellers to follow all applicable laws for the items they list. Examples of items which may be subject to regulation include Native American crafts, plants and seeds, and food products.

6. Internationally Regulated Items

Shop Main Street Online provides a direct connection between buyers and sellers around the world. If you buy or sell an item from another country, or if you enter into a transaction with someone across international borders, you are responsible for complying with laws and regulations of the country of destination as well as your local laws.

More Details:

When buying and selling internationally, you should comply with your local laws and also be aware that other countries may have their own set of restrictions. You might be prohibited from exporting or importing certain items under laws and regulations of the country of destination. The item you buy or sell may be subject to import taxes, customs duties, fees, and/or other regulations imposed by the country of destination. Learn about custom duties and import taxes that might apply to you.

When you use Shop Main Street Online’s services, you are also responsible for complying with economic sanctions and trade restrictions, including those implemented by the Office of Foreign Assets Control (“OFAC”) of the US Department of the Treasury. All Shop Main Street Online members must comply with our Sanctions Policy, regardless of their location.

Shop Main Street Online reserves the right to request that sellers provide additional information, disclose an item’s country of origin in a listing, or take other steps to meet compliance obligations.

You should be aware that third-party payment processors, such as PayPal, may independently monitor transactions for sanctions compliance and may block some transactions as part of their own compliance programs. Shop Main Street Online has no authority or control over the independent decision-making of these providers.

Examples of What is Allowed:

Sanctions or compliance programs may have certain exceptions to their restrictions. For example, while OFAC broadly prohibits transactions involving goods that originate from sanctioned areas, there are exceptions for informational materials such as publications, films, posters, phonograph records, photographs, tapes, compact disks, and certain artworks. Items that don’t originate from a sanctioned area, but make a reference to a sanctioned area are generally permitted.

Items which aren’t from Cuba, but are Cuban style, such as “Cuban Style Fedora Hats”

Example: Cuban Style Fedora Hat

Informational materials such as art, books, film, photos, or music

Example: Vintage Biography of Fidel Castro

ResourcesUS Office of Foreign Assets Control (OFAC) Sanctions

7. Pornography and Mature Content

As a creative community, we tend to be fairly liberal about what we allow on Shop Main Street Online, but we draw the line at pornography.

Pornography of any sort is prohibited on Shop Main Street Online

8. Violent Items: Items that Promote, Support, or Glorify Violence

We want Shop Main Street Online to be a safe place for everyone. While violent content can be a legitimate part of historical, educational, or artistic expression, it should never be used to promote or glorify violent acts against others.

More Details:

We do not allow Items or listings that promote, support or glorify acts of violence or harm towards self or others, including credible threats of harm or violence towards self or others.

The following items are not allowed on Shop Main Street Online:

  1. Items that glorify human suffering or tragedies, including items that commemorate or honor serial killers
  2. Items that attempt to exploit natural disasters or human tragedies
  3. Items that encourage, glorify, or celebrate acts of violence against individuals or groups
  4. Items that encourage self-mutilation, starvation, or other self-harm

Examples of What is Allowed:

Fictional literary or art work (such as zombies, vampires, or other fictional works that tend to contain violence)

Example: Real Looking Zombie Photo

Items that have educational, historical, or artistic value

Example: Real Photograph of a Protest in Ukraine

Items that show support or bring awareness to those at risk of self harm, including those with eating disorders

Example: Suicide Awareness Poster

We hope these guidelines are helpful, but we cannot catalog every permitted or prohibited item. We reserve the right to remove listings that we determine are not within the spirit of Shop Main Street Online. Such listings will be removed from the site, and the member’s selling privileges may be suspended and/or terminated.

If you see something on Shop Main Street Online that appears to violate these rules, you can report it to us. At the bottom of a listing page, you can click Report this item to Shop Main Street Online. To report copyright or intellectual property infringement, please follow the instructions in Shop Main Street Online’s Intellectual Property Policy.

For all other reports, or for any questions, please contact Shop Main Street Online Support.